9-Euro-Ticket: Answers to frequently asked questions (FAQs)

Superteaser 9-Euro-Ticket in Vorbereitung

Dear Customers,

the German government has announced a relief package for citizens. This includes heavily discounted monthly tickets valid throughout Germany at a price of 9 euros per month. These tickets will be offered within a promotional period of three months.

It is important to us that all RVV passengers - especially our regular customers - benefit from the advantages of the 9-euro ticket.

Even though some details are still being discussed, we have already compiled the most frequently asked questions and answers. We will update and add to these FAQs on a regular basis.

When will the 9-Euro-Ticket be valid?

The 9-euro ticket will be offered for three months: The offer starts on June 1. The promotional period runs from June 1 (0:00) to August 31, 2022 (23:59).

The tickets are valid for one calendar month at a time (June, July or August 2022), i.e. Even if the ticket is bought in the second half of August it is not valid beyond the 31. August.

 

Our tip - subscribe now and benefit twice:
3 x 9 Euro + 3 x 0 Euro = supercheap!

With the 12-month- or eco-subscription, you also travel for 3 months free of charge.

Taking advantage of the entire promotional period costs 9 euros for each of the three months.

If you want to benefit from these low prices in June, July or August and still want to travel inexpensively, relaxed and climate-friendly in the RVV area afterwards, it is best to subscribe to the RVV subscription right away.

As a subscriber, you will automatically receive the discounted price of 9 euros in the months of June, July and August 2022, plus another three months for free: you travel for 12 months with an annual subscription, but only pay for the first nine!

And best of all: Up to 4 people can travel with you free of charge during weekday evenings and all day on weekends/holidays.

Find out about the subscription and order now!

 

Where can I use the 9-euro-ticket?

The 9-euro-ticket is valid for one person and is non-transferable.

Children aged 6 and over require their own 9-euro-ticket. Children up to and including 5 years of age also travel free of charge during the promotional period and do not need their own ticket.

The tickets are valid throughout Germany for the whole day on local public transport. This includes, among others, means of transport such as:

  • Public buses
  • Tram
  • Subways
  • S-Bahn trains
  • Regional trains (2nd class)
  • Regional express trains (2nd class)
  • ferries (e.g. in Hamburg, Berlin)

Of course, you can also travel with a 9-Euro-Ticket in the entire RVV area.

The 9-Euro-Ticket is not valid on long-distance trains (for example ICE, IC, EC or Flixtrain).

How much do I have to pay?

The cost of the ticket is 9 euros per month. In total, the cost is 18 euros for two months and 27 euros for three months.

Where can I buy the 9-euro-ticket in the RVV area?

The 9-euro-ticket will be available digitally via the RVV app, the customer centre and via the approximately 130 presale offices in the RVV area, as well as on all buses. An update will be made available for the RVV app at the end of May. As soon as this new version of the app is installed on your cell phone, you will be able to purchase a 9-euro-ticket in the ticket store.

In addition, tickets will also be available through a nationwide app. This will be made available at the end of May via the app stores and via the #BesserWeiter website (www.besserweiter.de).

How do I benefit as a subscriber?

In the months of June, July and August, you automatically receive the discounted price of 9 euros per month. In addition, you can use your existing 12-month and eco-subscription or Job-Ticket to travel on local public transport throughout the day, throughout the region and even throughout Germany.

Your ticket is valid from June to August 2022 in the entire tariff area (zones 1 to 10) of the RVV.

In the case of the eco-subscription, the 9 a.m. restriction will no longer apply during the promotional period: in the months of June, July and August 2022, the eco-subscription will be valid all day.

 

Do you have an RVV subscription? - We'll make it easy for you!

  • Is the monthly amount for your subscription debited from your account? Then you don't need to do anything else: For the months mentioned, the amount will automatically be reduced to 9 euros.
  • If you are currently in your free bonus months, we will refund the overpaid amount - for up to three months. The term of the contract remains unchanged.
  • Have you paid your ticket by debit card? Then we ask you to contact us, most simply by e-mail to abo@rvv.de - stating your name, contact details for any queries (phone or e-mail), subscription number and bank account details. We will then transfer the difference to the discounted price to you. Since many subscribers are reimbursed, it may take some time until your subscription is processed and the reimbursement amount is credited to your account.

 

How do I benefit as a student or apprentice with a 365-euro-ticket?

Students and apprentices with a 365-Euro-Ticket RVV automatically receive the discounted price of 9 euros per month in June, July and August. Aditionally, you can use your ticket to travel on local public transport throughout the day, throughout the RVV area, and even throughout Germany.

Are you in possession of a 365 Euro ticket? - We'll make it easy for you!

  • Is the monthly amount for your ticket debited from your account? Then you don't need to do anything else: For the months mentioned, the amount will automatically be reduced to 9 euros.
  • If you are currently in your free bonus months, we will refund the overpaid amount - for up to two months. The term of the annual ticket remains unchanged.
  • Have you paid for your ticket by debit card? If so, please contact us, most easily by e-mail to abo@rvv.de - stating your name, ticket or customer number, contact details for any queries (phone or e-mail) and bank account details. We will then transfer the difference to the discounted price to you. Since many existing customers are reimbursed, it may take some time until your request is processed and the reimbursement amount is credited to your account.

How do I benefit as a university student?

University students will of course be considered. We will inform you as soon as the last details are clarified.

Is it worth buying a social ticket despite the 9-euro ticket?

For citizens who otherwise purchase a Sozialticket, it is recommended to switch to the 9-Euro-Ticket in the months from June to August 2022.

For zone 1, a Sozialticket costs €26.00 (monthly ticket-S) or €18.50 (eco-ticket-S). Therefore, the 9-Euro-Ticket offers a low-cost alternative that can be used to travel on local public transport throughout the day, throughout the network, and even throughout Germany. 

Is the 9-euro-ticket profitable even for single trips?

For a single trip from price level 7 (e.g. Regensburg - Straubing), the 9-euro-ticket is already cheaper than the single ticket.

Is the transport of dogs or bikes included?

With the 9-Euro-Ticket it is not possible to take a dog or bicycle with you free of charge nationwide.

For journeys within the RVV area, the RVV tariff applies:

  • Insofar as the carriage of dogs is permitted in accordance with the RVV conditions of carriage and tariff regulations, they can be carried free of charge on RVV buses.
  • When taking a bicycle on buses, you must purchase a children's ticket of the respective price level in addition to your ticket.
  • For the transport of animals or bicycles on trains, the transport regulations and tariffs of the respective railroad companies apply exclusively.

Special regulation for bicycle bus 34:

  • The combination of a 9-Euro ticket and a children's ticket is not valid for bicycles on bus 34.
  • As before the 9-Euro campaign, an RVV-Biker-Ticket must be purchased.
  • A ride without a bicycle is possible with the 9-Euro-Ticket. 

For journeys outside the RVV area, the relevant local regulations apply:

  • For the carriage of animals or bicycles in other interconnected areas, the carriage regulations and tariffs of the respective transport associations apply exclusively.
  • For the carriage of animals or bicycles on trains, only the carriage regulations and tariffs of the respective rail transport companies apply.

Can I get a refund for my 9-euro-ticket?

The exchange of already purchased 9-Euro tickets and refund of the purchase price are not permitted throughout Germany.

Will the capacities of public transport be increased?

An increase in capacity will only be possible to a very limited extent. Therefore, it is to be expected that there may also be very full buses and trains at times.

What happens after September? – Our recommendations!

In summer 3 x 9 euros - and then?
With the 12-month or eco-subscription, you travel an additional 3 months for free.

The 9-Euro-Ticket is offered for the months of June, July and August 2022. If you still want to travel inexpensively, relaxed and climate-friendly in the RVV area from September, it is best to join the RVV-Abo.

As a subscriber, you will receive three months for free: You can travel for 12 months with an annual subscription, but only pay for the first nine!

Here comes the best part: Up to 4 people can travel with you free of charge in the evenings during the week and all day on weekends/national holidays.

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