Have you purchased your ticket via the RVV app?
Please log in to the RVV app under ‘Profile’ with your e-mail address and password. Under "Ticket purchase" -> "My tickets" you can cancel your Deutschlandticket directly under the displayed ticket.
Have you purchased your ticket via the RVV webshop?
Please enter your e-mail and password in the RVV webshop www.abo.rvv.de under "Anmelden". Go to "Meine Daten" → "Kontodaten" to access an overview of your subscriptions. You can cancel your subscription there.
Have you purchased your ticket as a chip card?
Please contact the RVV customer center.
Are you a student?
- Students in Regensburg: Please enter your e-mail and password in the online portal dticket-fuer-studenten.rvv.de under "Anmelden". Under "Mein Abonnement" you can cancel your upgrade.
- Students in Passau: Please enter your e-mail and password in the online portal dticket-fuer-studenten-passau.rvv.de under "Anmelden". Under "Mein Abonnement" you can cancel your upgrade.
Would you like to cancel your Deutschlandticket at a social rate?
Please enter your e-mail and password in the webshop www.abo.rvv.de under "Anmelden". Go to "Meine Daten" → "Kontodaten" to access an overview of your subscriptions. There you can cancel your subscription.
Would you like to cancel your Deutschlandticket Job?
The notice must be given via your employer.